ALL YOU NEED TO KNOW ABOUT VISITS
In any case, minors will not be admmitted unless unaccompanied by an adult.
The ORM does not have medical assistance available in its installations.
Bear in mind that the nearest hospital is an hour and a half’s drive away by car.
Liabilities: The ORM takes no responsibility for any deterioration in health related to altitude, age over 70 years old or resulting from non-observance of our recomendation and warnings (pdf).
Unforeseen circumstances might lead to your visit being cancelled up to a day before the assigned date (or even on the same day2). In any such case we would contact you as soon as possible.
Queries and cancellations: please contact us by telephone or email as indicated in Visits to the ORM.
(1) For reasons of security, some telescopes do not admit minors; for this reason, only children over the age of twelve are allowed.
(2) Your visit may be unexpectedly cancelled by the ORM owing to the unforeseen operational needs of the telescopes or adverse meteorological conditions (snow, ice, rockfalls) affecting the safety and accessibility of roads leading to the Observatory.
At the end of your visit, please inform us about your satisfaction with the received service through the following questionnaire: http://www.iac.es/orm_encuestas/visitas.