Privacy policies

Date: 20/09/2017
Version: 1.0 

Responsible entity

Instituto de Astrofísica de Canarias
Calle Vía Láctea, s/n
38205 – La Laguna - Santa Cruz de Tenerife


Attending to various types of applications from the user


Consent of interested party


Other entities or firms collaborating with the IAC Public administrations and bodies for the fulfilment of obligations directly demanded of the Instituto de Astrofísica de Canarias.


To access, rectify or eliminate data, together with other rights, such as explained in Further Information.

Further information

Consult Further Information la Información Adicional for details concerning Data Protection.

In the following details on its privacy policy, the Instituto de Astrofísica de Canarias informs users of its various aspects:

This policy concerning Data Protection regulates the treatment of personal data provided by the user via the Internet portal of the Instituto de Astrofísica de Canarias places at the disposal of internet users. It forms an integral part of the Legal Notification that is always available via the portal. the Instituto de Astrofísica de Canarias is committed to the fulfilment of current legislation regarding the treatment of personal data, particularly the Organic Law 15/99 of 13 December (Protection of Personal Data; hereafter LOPD after its Spanish initials) and any future modifications thereof.

With regard to technical security and system diagnostics, whether anonymous or aggregate, the Instituto de Astrofísica de Canarias may register the IP address (podrá registrar la dirección IP (a device’s Internet access identification number that permits devices, systems, and servers to recognize and communicate with one another). Such information may also be used for analytical purposes respecting web performance.


Who is responsible for the treatment of user data?

El Instituto de Astrofísica de Canarias informs users that the data they supply via our portal or by electronic mail will be included in the systems owned by the Instituto de Astrofísica de Canarias, with residence at Calle Vía Láctea, S/N, 38205 – La Laguna (Santa Cruz de Tenerife).Thel Instituto de Astrofísica de Canarias guarantees that it is fully responsible for the file, which will be duly declared and inscribed in the General Registry of the Spanish Agency for the Protection of Data. Telephone:+34  922 605 200, Email: web [at]

When do we collect users’ data?
  1. Whenever any form available on the website is filled in: the user’s data are included in that form. It is obligatory to fill in those fields marked with an asterisk: registers, resource reservations, contact details, etc.
  2. Whenever the user accesses our platform: we gather users’ data when they use our platform via their own or others’ cookies. If you wish to learn more, please consult our cookies policy.
  3. When following steps in procedures established in the portal of the electronic headquarters: submission of generic requests, complaints, or suggestions, applications concerning information and transparency, certificates of customs exemptions, issue of OTPC (Technology Transfer Office) reports.
For what purpose do we handle the personal data of users?

The data provided will be used to attend to various kinds of requests from our users or to process the corresponding procedure. How the request is handled will depend on its nature:

  • the processing of consultations and applications concerning proposals submitted using the contact form for that purpose,
  • subscriptions fees for courses,
  • registry applications,
  • electronic communications of an informative nature in the interest of users, or
  • the processing of pertinent procedures.


Likewise, data will be used for statistical studies and profile analysis with a view to improving service to users.

Users are informed that their data will be passed on to collaborative entities where necessary in order to provide the chosen service.

From time to time the Instituto de Astrofísica de Canarias may utilize users’ personal data to send them notifications by electronic mail. Such notifications will be for the purpose of informing users of any modifications to our services or products.

Do we use the data to send communications from the IAC?

If the owners of the data have given their consent (by ticking the corresponding checkbox) for the Instituto de Astrofísica de Canarias to send them information, their data will be used for sending via electronic mail information and communications services, activities, publications, celebrations, congratulations, and social and professional events of the Instituto de Astrofísica de Canarias.

Consent for the sending of such communications may be withdrawn at any time in any of the communications received via the mechanism devised to that effect.

For what length of time do we conserve users’ data?

Any data provided will be conserved for the time necessary for the processing of the application sent by the user, or until such time as the user requests otherwise. For a given procedure, the data will be conserved according to the legally established period for each procedure. As a general principle, data will be conserved for the legally prescribed period.

What is the legitimation for the handling of users’ personal data?

The legal basis for the handling of personal data is legitimation through the user’s consent.

To whom will users’ data be sent?

Whenever an application made by users justify it, the Instituto de Astrofísica de Canarias may place personal information at the disposal of third parties and administrations proficient in the matter at hand with a view to handling the corresponding procedure or application, including those located outside the European Economic Area, for the strict purpose of processing the application.

Similarly, data may be passed on to public administrations and bodies in fulfilment of obligations expressly demanded of the Instituto de Astrofísica de Canarias.


What rights do users have?

Users have the right to obtain information on any personal data handled by the

Instituto de Astrofísica de Canarias that concern them, and to access their personal data, request rectification to those data if they are incorrect or incomplete, or, should the case arise, to request their deletion when, not excluding other reasons, the data are no longer necessary for the purposes for which they were gathered.

Moreover, in certain circumstances, users may request use of their data by the Instituto de Astrofísica be limited, in which case the data will be conserved for the purpose for which they were supplied or for the presentation of claims.

In determined circumstances, depending on the particular situation, users may even oppose the handling of their data. The Instituto de Astrofísica de Canarias must then cease to handle the data, except for imperative legitimate reasons, or for defence against possible claims.

The Instituto de Astrofísica de Canarias hereby informs you that you may exercise these rights and others covered by applicable current data protection regulations by identifying yourself in legally established terms (by means of a copy of your national identity document or other identity documentation), duly indicating which specific right you wish to exercise and supplying your address or means of contact for the purpose of further notification to the following address:

Instituto de Astrofísica de Canarias
Calle Vía Láctea, S/N, 38205 – La Laguna - Santa Cruz de Tenerife
or to the following email address: secadm [at]

Instructions for filling in various forms and sections. Minimum age

It is obligatory to complete all fields marked with a (*). If these field are not fully completed we cannot process your application. Forms can only be completed by persons older than 14 years, since minors under 14 cannot provide their personal data without the consent of their parents or wards. Only those older than 14 years may make applications. Users guarantee that they are older than 14 years, confirm the authenticity and validity of any data that they communicate to the Instituto de Astrofísica de Canarias, and shall take sole responsibility for any false or inaccurate information provided. Certain operations are not permitted to minors and can only be processed on behalf of adults (over 18 years old).

Users guarantee that the data they provide are true, accurate, complete, and up to date. Users are responsible for any damage or harm, direct or indirect, that may arise from failure to observe this obligation.  In such cases where the data supplied belong to a third party, users guarantee that that party has been duly informed of the aspects included in this document and that they have obtained due authorization to supply the Instituto de Astrofísica de Canarias with the data in question for the purposes stated.

Confidentiality of data and security measures

The Instituto de Astrofísica de Canarias guarantees the adoption of suitable measures in order to ensure the confidential handling of data, as established in the Royal Decree 1720/2007 of 26 December, under which the development of Organic Law 15/99 of 13 December (Protection of Personal Data) is regulated. In particular, the confidentiality of data is guaranteed.

Accounts, passwords and security

In order for the services offered through our website to be provided, registration on the site as a user is essential, for which purpose the creation of an account is necessary. It is the responsibility of users to maintain the confidentiality of their data in the account, including passwords, as well as the activities carried out in their accounts.

Users must inform the Instituto de Astrofísica de Canarias immediately in cases of illegitimate use of their accounts or passwords, or of any breach of security.

Links to other websites

If you choose to abandon our website via links to other sites other than ours, the Instituto de Astrofísica de Canarias can accept no responsibility concerning the privacy policies of such websites or for the cookies used by such sites to store data on the user’s computer.